Our Guarantees & Policies

Transparent processes, legally binding terms, and 100% secure bookings in Prague.

01

Transparent Booking

Contract First: Your financial security is our priority. A legally binding Reservation Agreement (in English and Czech) is generated before any payment is requested.

02

100% Risk-Free Guarantee

Refuse upon viewing: If the apartment does not meet your expectations during the in-person viewing based on our Videos, you can refuse. A full 100% refund is issued within 3 business days.

03

No Hidden Fees

All-Inclusive Pricing: The advertised rent is final. It covers the property, utility bills (water, electricity, heating), building fees (poplatky), and high-speed Wi-Fi. 0% agency commissions.

04

Flexible Leases

Whether you are a student or a corporate expat, we offer highly adaptable terms. Rent from 1 to 24 months. Lease extensions are seamless and require minimal paperwork.

05

Strict House Rules

In accordance with Czech law (Noční klid), quiet hours are strictly enforced between 22:00 and 06:00. Smoking is strictly prohibited inside the apartments and all building areas.

06

Occupancy & Subletting

Well-behaved pets can be discussed. However, the apartment is leased for your exclusive use. Unauthorized subletting (including Airbnb) is strictly prohibited to guarantee safety for all residents.

Security & Trust

Visa & Residence Docs

We provide the official Proof of Accommodation (Potvrzení o zajištění ubytování) required by the Czech Ministry of Interior (OAMP) for your visa or residence permit applications.

Secure Payments

We do not store your credit card details. All transactions are processed through certified, bank-level encrypted payment gateways (Stripe) ensuring the highest financial security.

GDPR Compliance

Your personal data (ID, contact details) is collected strictly for drafting the official Agreements, fully complying with strict European GDPR privacy regulations.